A comprehensive guide to the reservation process at Leshine Dermatology in South Korea: the latest practical reservation methods, the process of visiting the clinic, and an analysis of how to use BeautsGO for one-click reservations.
Is it a bit nerve-wracking to go to Dermatology in South Korea for the first time? How will you communicate if you don’t speak the language? How do you make an appointment? What is the process after arriving at the clinic? Will they try to push on you a bunch of unnecessary treatments just because you are a tourist?
In this article, I will detail step by step my actual experience in going through the entire reservation process at Le Shine Clinic (Korean name: 르샤인의원). There is no hard-selling; only my personal observations—which steps went smoothly and what points needed attention are all listed below.
What kind of organization is Leshine Dermatology?
Le Shine Clinic, a Dermatology center with integrated plastic surgery services, is located at 1316-31 Seocho-dong, Gangnam-gu, Seoul. Based on the therapeutic concept of “IN-OUT BEAUTY BALANCE HEALING”, the clinic emphasizes a holistic approach to achieving healthy and aesthetic balance from within, focusing not only on immediate results but also on the long-term maintenance of skin health.
The institution offers a range of medical services including skin beauty treatments, plastic surgery, rehabilitation medicine, and treatment for problematic toenails. It is equipped with independent consultation rooms and treatment chambers, ensuring the privacy of each patient. It is worth mentioning that every treatment chamber in the institution is equipped with its own air purifier and oxygen generator, providing patients with a more comfortable environment in these often overlooked details—this is also one of the reasons why many people who have experienced these services have given it high praise.
Main products and target audiences
The core treatment programs of Leshine Dermatology focus on the following four major areas, catering to the needs of patients with various aesthetic requirements:
- Injection treatments: Rejuran (red box/black box), Filler injections (Korean version/imported version), chin contouring injections, etc. These treatments are suitable for those who wish to improve issues such as Nasolabial Fold Correction, sunken Apple Zone, or a short chin.
- Photodynamic anti-aging treatments: American version of ultrasonic Lifting, Korean version of ultrasonic lifting, Thermage (for the eyes and face), Inmode Inmode, etc. These treatments are suitable for people aged 25-45 who suffer from facial sagging, fine lines, or early signs of aging.
- Regenerative medicine treatments: Asce+ Exosomes therapies, stem cell-based joint repair procedures, etc. These are the institution’s specialized high-end services, suitable for those seeking in-depth tissue repair and anti-aging treatments.
- Basic care services: microbubble cleansing, basic skin management, LDM droplet Lifting, etc. These are suitable for daily skincare, post-treatment maintenance, or for those new to the medical beauty industry to try out for the first time.
Preparations before making an appointment: Make sure you understand these 4 things first.
Many people fail to get a appointment at a Dermatology clinic in South Korea, not due to language barriers, but because they do not prepare adequately before making the appointment. Below is a “pre-appointment checklist” that I have compiled based on my own experience; I recommend checking each item carefully before you set off.
1. Clearly define your own needs
In South Korea, the classification of Dermatology treatments is very detailed. If you don’t clearly determine what you want to have done beforehand, you are likely to be offered a range of treatments that are not suitable for you. It is recommended that you ask yourself three questions before making an appointment:
- What issue would I like to address? Is it dryness, fine lines, sagging, or acne scars? The treatments required for different issues are completely different.
- What would my approximate budget be? The prices in Dermatology clinics in South Korea vary greatly. The starting price for Rejuran treatments is ⩲200,000, while the cost for Thermage full-face treatments starts at ⩲3,900,000. Having a rough idea of your budget in advance will help you avoid being charged for overly expensive services.
- How many days of treatment can I schedule? For some treatments (such as Rejuran), patients can go shopping immediately after the procedure; while for others (such as Thermage), swelling may occur after the treatment, so it is necessary to arrange rest time accordingly.
2. Prepare all these materials in advance.
When making an appointment through BeautsGO or directly with the clinic, preparing the following information will facilitate a smoother communication process:
- 2-3 close-up photos: one photo with the face bare, one from the front, and one from each side. The lighting should be sufficient and not too dim, to facilitate the doctor’s initial assessment.
- Allergy history and medication records: Are you allergic to any specific ingredients? Have you undergone any other cosmetic procedures in the past six months? This information is crucial for doctors to develop an appropriate treatment plan.
- Desired outcome: Instead of saying “I want to have the face of a certain BYUL”, it is better to state “I would like my Apple Zone to be more prominent and my Nasolabial Fold Correction to be less noticeable”. This way, doctors will be able to understand your requirements more easily.
Step-by-step guide to the Leshine reservation process
The following is the complete process of how I made an in-person appointment and actually experienced the service at the clinic. The entire process consists of six steps: online reservation → confirmation reply → arrival at the clinic for registration → consultation during the face-to-face visit → treatment → post-treatment follow-up. For each step, I will describe the actual procedures and important notes to keep in mind.
Step 1: Online reservation (BeautsGO is recommended).
Method 1: Make an appointment through the BeautsGO platform (highly recommended)
Why is it the most highly recommended option? Because BeautsGO offers Chinese-speaking customer service throughout the entire process – from making appointments and rescheduling to addressing post-treatment concerns – ensuring that those who don’t understand Korean have the easiest possible experience.
Operation steps:
- Open the BeautsGO website (cn.beautsgo.com) or the mobile app, and search for “Leshine” or “Lershine Clinic”.
- Go to the Leshine official website and click the “Book Now” button.
- Select the treatments you would like to undergo (multiple selections are allowed, for example: Rejuran + Lifting with ultrasound).
- Select a date and time slot (it is recommended to avoid the peak hours from 2 pm to 5 pm on weekends).
- Fill in basic information (name, contact details, allergy history).
- After submission, the Chinese customer service will contact you via LINE or WeChat within 24 hours to confirm the details.
👉 Book a consultation with Leshine through BeautsGO now – Chinese support available.
Method 2: Official reservation through the hospital
If you don’t want to go through the platform, you can also contact the clinic directly, but you need to be aware of the language barrier. Usually, the contact information of the clinic is provided by the BeautsGO staff for communication, or you can go to the clinic in person to queue up (this is not recommended as the waiting time is relatively long).
Method 3: Make an appointment via WeChat/LINE
After a successful reservation through BeautsGO, a dedicated staff member from the clinic will add you on LINE (@901taiqf) or WeChat. Subsequent changes to the appointment date, inquiries about prices, and post-treatment follow-ups can all be handled online, which is very convenient.
Step 2: Wait for the confirmation reply.
After submitting your reservation request, there’s no need to keep refreshing the page and wait anxiously. The Chinese customer service team at BeautsGO will usually contact you within 24 hours to confirm the following information:
- Is it possible to arrange the scheduled date and time slot?
- For the project you want to undertake, does the hospital offer any preferential packages?
- Is it necessary to have Chinese translation assistance (free of charge; available upon reservation through BeautsGO)?
- Please remember to bring your passport (it must be presented upon arrival at the clinic).
💡 A small reminder for practical considerations: If my schedule changes, I will notify the customer service 72 hours in advance to reschedule the appointment, and no late fees will be charged. However, if I cancel on the same day, some clinics may charge a fee of ⩱91,000 to ⩲20,000. It is therefore recommended to make your appointment only after your schedule has been confirmed.
Step 3: Report at the hospital (arrive 15 minutes in advance)
On the day of your appointment, it is recommended to arrive 15 minutes in advance. Do not be exactly on time for your appointment—Dermatology clinics in South Korea place great emphasis on punctuality. If you are more than 15 minutes late, your appointment may be cancelled or postponed.
Reporting process:
- Upon arrival at the clinic, go to the reception desk and present a screenshot of your reservation confirmation (a screenshot of the successful reservation page on BeautsGO will suffice).
- The staff will ask you to fill out a bilingual consultation form in Chinese and Korean, which includes information such as your allergy history, the skincare products you have been using recently, and whether you are currently taking any medications.
- After completing the form, please wait for 5 to 10 minutes, and a consultant or translator will then guide you to the consultation room.
💡 Personal experience: Although the staff at Leshine don’t speak Chinese very well, communication through translation apps was fairly smooth. Moreover, since the professionals at BeautsGO would convey your requirements to the clinic in advance, there was no need for excessive back-and-forth confirmation when you arrived.
Step 4: In-person consultation (this is the most important step!)
After entering the consultation room, the doctor or consultant will first understand your needs and then use specialized equipment such as the Visia skin analysis device to take several photos in order to assess the condition of your skin.
Actual measurement process:
- Skin examination: Using Visia, images are taken from six different angles to analyze areas of redness, clogged Pores, and other skin issues. The data is simultaneously displayed on the doctor’s screen, allowing them to explain the results while reviewing the images.
- In-person consultation with a doctor: A specialist will review your test results and explain in detail the issues related to your skin, before recommending a treatment plan. I must particularly praise the doctors at Leshine – they don’t make exaggerated promises but tell you honestly which problems can be resolved in one session and which require multiple treatments to achieve stable results.
- Confirm the treatment plan and pricing: The doctor will list the recommended treatments and their corresponding prices for you to see. If you have any questions at this point, be sure to ask them immediately—don’t hesitate.
💡 A quick note for those conducting actual tests: Leshine provides transparent pricing. The price list I received on the spot was basically the same as the reference prices publicly available on BeautsGO, so there was no sense of hidden fees. If the treatments recommended by the doctor exceed your budget, you can simply mention it, and the doctor will help you adjust the plan accordingly.
